Frequently Asked Questions

What is Family New Brunswick (FMNB)?

FMNB allows your family physician to work as part of a team of family physicians and other health professionals to reduce waiting times and offer extended-hours service. You can see all the physicians in our group here.

Our goal is to ensure you have continued care when you need it. For example, if your physician is working in the hospital for the week, or out of the province for continued medical education, their colleagues can see some of their most urgent cases.  As part of the team, they have full access to your medical record, and your visit is also recorded for your family physician. (Most emergency departments and walk-in clinics do not have access to your medical history and often do not notify your health-care professional that you have been seen.)

What this means for you is better care. You can be seen faster, by a health-care professional with access to your medical history. Physicians are also supported to provide more thorough appointments, and they can save you time by communicating with you by phone or email instead of in person. Remember that physicians may choose not to use email, and not all medical issues can be managed by phone. You can learn more about our plan to offer you care by speaking with our office staff.

This sounds great! How do I sign up?

If you are already the patient of a physician in an FMNB clinic, all you need to do is sign the enrolment form that was mailed to you. Please read through it carefully.

If you are a patient of an FMNB physician and did not receive an enrolment form, contact us or print this form and bring it to us.

What is the enrolment form?

The enrolment form strengthens the relationship between you and your family physician. By signing, you agree that your physician is your primary-care provider, and that you will call them before considering going to the walk-in clinic.

Signing the enrolment form means that you have read the FMNB program information and that you want to participate in the program with your physician. It also involves a commitment from you that you will seek care from them first, before going to a walk-in clinic.

Still unsure? Here is a video with more information: